LPG SYSTEMS attaches great importance to the protection of your personal data and to respect for your privacy.

This Privacy Policy aims to :

Inform you :

  • of the conditions under which LPG SYSTEMS collects, exploits, stores, shares and protects your personal data on the website (hereinafter the « Site »);
  • of the cookies collected on the Site
    • Guarantee you an effective exercise of your rights on your personal data
    • Respect the provisions of the French law n ° 78-17 of January 6th modified, relative to the protection of personal data called « Loi Informatique et Libertés », the standards enacted by the French Supervisory Authority called “la CNIL” and the Regulation (EU) n ° 2016/679 of April 27, 2016, called « GDPR ».

We invite you to read carefully these provisions to know and understand our practices regarding the processing of your personal data that we implement.


LPG SYSTEMS (hereinafter « LPG »), as Data Controller, is responsible for the processing of personal data collected on the Site.

LPG SYSTEMS is a simplified joint stock company organized under the laws of France, registered in the Trade and Companies Register of Romans (FRANCE) under number B 335 183 836, located at Technoparc de la Plaine, 30 rue du docteur ABEL, Valence (26902) Cedex 09, FRANCE.

Phone : +33 (0)4 75 78 69 00 / Fax : +33 (0)4 75 42 80 85
Email address :
Intra-community VAT number: FR 50 33 51 83 836


In general, you can visit the Site without providing any personal information about yourself. In any event, you are under no obligation to provide this information to LPG.

By using our Site, you are required to provide us with information, some of which is personal data because it is of such a nature as to identify you (« Data »). This is particularly the case when you fill in the contact form, or when you contact us for any other reason.

This information shall contain, in particular, the following data:

  • Data relating to your identity : surname, first name, title
  • Data on your status : individual or professional
  • Professional data : profession
  • Contact data : postal details (address, city of residence and postal code), telephone number, e-mail address
  • Business data : customer number (if you are already an LPG customer), purchase history, etc.

The mandatory or optional nature of the communication of this data is indicated at the time that it is collected (notably on the collection forms). However, failure to provide information that has been identified as mandatory will technically prevent LPG from responding to your request.

The data collected by LPG depends on your relationship and interaction with the organisation.


By visiting our Site, information about your browsing may be stored in files called « Cookies » installed on your device (computer, smartphone, tablet, etc.).
These cookies are issued either by LPG or by third-party partner companies, in order to facilitate your navigation on our Site and to provide you with personalized services.
For more information on the cookies we use, we invite you to consult the « Cookie  » page available on all pages of the Site.


The personal data collected on the Site are intended in particular to LPG which keeps them only for the time necessary for the operations for which they have been collected and in compliance with the regulations in force:

  • the data relating to the customer are retained for the duration of the contractual relations, increased by three (3) years from the end of the contractual relations, without prejudice to the conservation obligations or limitation periods
  • The data relating to the prospects are kept for duration of three (3) years from the last with contact LPG.


Your Data is collected by LPG for the following purposes :

  • Processing of your request(s) by the competent department
  • Management of our customer/prospect file
  • Prospecting by sending marketing, advertising and promotional messages or newsletters about our products or company news or any other communication likely to interest you.
  • Customer relationship management operations such as satisfaction questionnaires or surveys


Your Data is mainly intended for LPG.

If you reside in Belgium, Luxembourg, Italy, Spain, Germany , Switzerland, United Kingdom, and China your Data is intended for LPG’s subsidiaries, LPG BENELUX, LPG ITALIA, LPG ENDERMOLOGIE ESPAÑA, LPG DEUSCHTLAND GMBH, SHENZHEN JIANDA TRADING, LPG SYSTEMS UK LTD AND TREBAU CONCEPT. As such, it may be transferred to Italy, Belgium, Spain, Germany, Switzerland, the United Kingdom and China.

If you reside abroad, in a country where LPG has an official distributor, your Data may be transferred to that distributor so that it can respond to your request.

If your Data is transferred to a country outside the European Union, where the legislation does not provide sufficient protection, these transfers will be governed by specific mechanisms to ensure a sufficient and appropriate level of data protection.

However, we may disclose your Data to third parties :

  • In the context of service contracts with subcontractors within the meaning of Article 28 of the GDPR subject to national and European provisions on the protection of personal data;
  • When we have a legal obligation to do so or if we believe, in good faith, that it is necessary to (i) respond to any claim against LPG, (ii) comply with any legal request, (iii) or enforce any contract entered into with our customers, such as the Terms of Use and this Data Protection Policy;
  • In the event that we sell or acquire a business or assets, in which case we reserve the right to share your Data with the potential seller or buyer of that business or those assets.


In accordance with the applicable legislation, you have :

  • a right of access, rectification, objection and erasure of your personal data,
  • a right of restriction of processing
  • a right to object to processing
  • a right to data portability,
  • a right to withdraw your consent at any time and
  • a right to set guidelines for the processing of your data after your death
  • a right to lodge a complaint with competent Supervisory Authority.

If you are a consumer, you have a right to object to the use of your phone number (transmitted through the Site) for the purposes of commercial prospection

You can exercise any of your rights by following the procedure fixed in article 9 below. We will endeavor to comply with your request within a reasonable time and, in any event, within the time limits set by law.

All requests must be accompanied by a photocopy of an identity document bearing your signature.

Before responding to your request, we may (i) verify your identity and (ii) ask you to provide us with more information to respond to your request.


We may occasionally modify this Privacy Policy.

We advise you to regularly check this page to be aware of any changes or updates to our Privacy Policy.


If you have any questions regarding our Privacy Policy or any request about your data, you can contact us :

  • – By email at the following address:
  • – By mail to the following address: LPG SYSTEMS, Service Relation Clients, Technoparc de la Plaine, 30 rue Dr Abel, CS 90035 – 26000 VALENCE (FRANCE)

Updated 05/05/2021